Your enquiry details.
How we handle your enquiry details and booking records.
Optional message preparation
The helper keeps your journey details in this page’s memory. It does not submit them to a booking server or save them in browser storage. Reloading clears them. The website does not acknowledge receipt of an enquiry.
WhatsApp and phone
Opening the prepared WhatsApp link passes your reviewed details to WhatsApp to prepare a message. You must send it yourself. WhatsApp and your device handle that information under their own settings and policies. Phone is an alternative. Opening a link does not establish receipt or confirm a booking.
Our private operational record
We record enquiries received through WhatsApp or phone in a private Google Sheets register to follow up, quote, check availability and manage bookings. Access is limited to Adam Yushar Bawa and Mujahidd Yakubu Nyimbas. Mujahidd handles enquiries; Adam issues final booking confirmations. Website form details are not automatically sent to this register. Financial records are kept separately.
Retention and deletion
Unsuccessful enquiries are due for deletion 90 days after closure. Completed or cancelled bookings and their linked enquiries are due for deletion 12 months after booking closure. We review deletions monthly, including business-controlled WhatsApp copies and exports. Reopened enquiries use their eventual closure date. Relevant records may be retained for documented unresolved disputes.
Recovery copies and limits
Our recovery procedure uses encrypted backups with a limited rotation. Deletions are reapplied before restored records return to use. Deleted information may remain in version history, older backups or recipients’ WhatsApp copies, so immediate and complete erasure cannot be guaranteed. Financial records have separate retention requirements; their retention period has not yet been finalised.
Privacy requests
For access, correction or deletion requests, contact FocusCabs through WhatsApp or phone on 09019741613 (+2349019741613). Adam coordinates privacy requests. Please do not send passwords or recovery keys.
Let’s discuss your journey.
WhatsApp is our primary enquiry channel. If you prefer to call, use the same number: 09019741613.
Payment after service. Cash or bank transfer.
Optional analytics and advertising measurement
With your permission, FocusCabs uses optional advertising cookies and click identifiers to measure WhatsApp clicks and link a random website reference to later enquiries and bookings. We store only the click identifier, reference, consent-version/time and capture/expiry times in the private mapping. No name, phone number, journey details or message text enters that mapping. A reference or click is not evidence that an enquiry arrived or a booking was made.
We record actual enquiries and bookings separately from website clicks. Only verified outcomes approved by Adam may be shared with Google for matching, using the click identifier, outcome, actual event time and unique event ID. Contact details, message text and journey fields are excluded. Matching is unavailable without consent, a reference or a supported advertising identifier.
Accept and Reject are equally available. Without a choice, optional measurement stays off and you can still use the site. Open Privacy settings to change your choice. We remember it for 90 days in this browser without extending expiry on repeat visits. Local storage contains only the choice, notice version and expiry—not journey details or advertising identifiers. We ask again after expiry, a change of purpose or cleared storage; private browsing or blocked storage may prevent remembering your choice.
Your reference and deletion capability stay in the current tab’s session storage, without journey fields or click identifiers. If deletion fails, a warning lets you retry. Closing the tab or clearing storage may lose this capability. You can also request removal on 09019741613, giving your website reference if available.
Withdrawal stops future measurement and requests deletion of the matching record. We review any necessary deletion or correction with Google; deleting our records does not erase data already held by Google or others. References copied into WhatsApp or the clipboard cannot be recalled automatically. Booking and enquiry records follow the separate retention periods above.
Matching records and measurement exports are kept for up to 90 days from capture, or removed earlier after withdrawal. Expired or withdrawn records are excluded from exports and restored copies. Minimal deletion records prevent removed matching data from being restored.
Netlify hosts the website and the encrypted private mapping; Google processes permitted measurement data. Processing may occur outside Nigeria. Access to the private matching records and exports is restricted to Adam. Providers may process technical information such as IP addresses and initial request URLs under their own logging and backup controls. We do not deliberately record request bodies, identifiers or messages in application logs. Immediate erasure from provider backups or copies outside our control cannot be guaranteed.
Google Ads cookies and basic page/technical signals are used only after acceptance. Google Analytics 4 measures page visits, enquiry starts, reviews and WhatsApp clicks only after you accept. These events do not prove a message was received or a booking made. We exclude form values, reference numbers, full links and URL query strings from Analytics events. Analytics cookies last up to 90 days without extending their expiry on repeat visits. Google Analytics user and event data retention is set to two months, with reset on new activity off. This retention setting does not apply to most aggregated reports and is separate from the 90-day advertising reference-matching retention described above. Google signals, user-provided data collection, granular city/device collection, enhanced conversions and advertising personalisation remain off. Withdrawal stops future measurement; existing Google cookies can be removed through your browser settings. See Google’s privacy policy. Offline outcome uploads are not yet enabled.